收集個人資料聲明

Personal Information Collection Statement

本公司重視閣下的私隱，並希望公開透明地說明收集閣下個人資料的原因，個人資料包括但不限於閣下的姓名、電話號碼、電郵地址、郵寄地址（「個人資料」） 。

如果閣下存取或使用本網站（https://nextstep.com.hk/），即被視為已同意本個人資料收集聲明。本網站由資料使用者Next Step Gourmet Group及Next Step Catering Management Limited擁有和營運。

本公司收集甚麼資訊？

閣下可能需要向本公司提供特定個人資料，方能使用本網站。舉例而言，當閣下瀏覽本網站、或尋求咨詢服務、或當閣下向本公司發送電郵時，本公司將收集閣下的個人資料。本公司將於需要此類資料時告知閣下。閣下可按意願選擇是否提供任何其他個人資料。

本公司如何使用閣下的資訊？

本公司將為以下目的而收集閣下的個人資料：

  1. 管理和維持閣下的會員帳戶(如有)及提供客戶支援（例如更新閣下會員資料、核實閣下身份，透過合併本公司(Next Step Gourmet Group及Next Step Catering Management Limited)、或任何聯屬公司（包括「One Tea Limited」、「One Fresh Limited」、「One Life Limited」）既有的閣下個人資料以建立關於閣下的單一簡歷，維持、更新、管理和處理閣下在本網站的活動紀錄、向閣下發送關於最新特色功能及優惠的消息、向閣下提供咨詢服務並與閣下通訊）；
  1. 按照私隱政策第9節，向閣下提供促銷及推廣材料 （如果閣下選擇接收），創建迎合閣下興趣及偏好的個人化通訊，並為閣下帶來完善的客戶體驗；
  1. 透過多種途徑改善本公司營運，例如使用數據分析工具、研究、調查及意見表；此做法能協助本公司改進服務或產品、開發新功能及優惠以及評估並修改業務、促銷及策略運作及計劃；及
  1. 調查或處理任何事故、申索或爭議，提出任何申索或法律行動或就其作出辯護，或遵循任何監管當局、法院或政府機構的適用法律或任何要求。

本公司跟誰分享閣下的資訊？

為了滿足以上任何目的，本公司可能與專業顧問、服務供應商以及監管當局、法院和其他政府機構分享閣下的個人資料。服務供應商代本公司處理個人資料，以助本公司管理和營運本網站，分析數據、匯總和匿名化個人資料，或執行以上任何目的。在合併、收購、整合、重組、資產出售、融資或任何類似情況下，本公司亦可能與任何第三方分享閣下的個人資料。然而，本公司不會與任何第三方分享閣下的個人資料，以供其向閣下發送任何有關其產品或服務的直銷材料。

閣下之權利

閣下有權隨時向本公司發送電郵，以存取及更正閣下由本公司持有的個人資料，電郵地址為 info@nextstep.com.hk。

We value your privacy and want to be transparent with why we collect your personal information, including without limitation to your name, telephone number, email address and residential address (“Personal Information”).  

If you access or use our website (https://nextstep.com.hk/), then you are deemed to have agreed to this Personal Information Collection Statement (“PICS”). The Site is owned and operated by Next Step Gourmet Group and Next Step Catering Management Limited.

What do we collect?

It may be necessary for you to provide us with certain Personal Information in order for you to use our Site. For example, we collect your Personal Information when you browse our Site, seek consultations or communicate with us through applications or social media and when you send us emails, or when you use any affiliates of WhatsApp service from Next Step Gourmet Group or Next Step Catering Management Limited. We will let you know when such data is essential. All other personal information is up to you to provide or not, as you prefer.

How do we use your Personal Information?

We will use your Personal Information to:

  1. administer and maintain your User Account (if any) and provide customer support (e.g. update your account, verify your identity, combining your Personal Information already held by us (Next Step Gourmet Group or Next Step Catering Management Limited) or any affiliates of us (including One Tea Limited, One Fresh Limited, One Life Limited), providing you with your user account, maintaining, updating, administering and processing a record of your activities on the Site, send you updates about new features and benefits, communicate with you, and provide consultation services to you);
  1. in accordance with the section on Direct Marketing (Section 9) of the Privacy Policy, provide you with marketing and promotional materials if you choose to receive them, create personalized communications tailored to your interests and preferences, and provide you with the best possible customer experience;
  1. improve our operations through various means, such as the use of data analytics tools, research, surveys and feedback forms; this will enable us to enhance our services or products, develop new features and benefits, and assess and amend business, marketing and strategic operations and plans; and
  1. investigate or handle any incidents, claims or disputes, defend or bring any claims or actions, or comply with applicable law or any requests from any regulatory authority, court or government agency.

Who do we share your Personal Information with? 

To fulfil any of the above purposes, we may share your Personal Information with our professional advisors, service providers, and regulatory authorities, courts and other governmental agencies. The service providers process Personal Information on our behalf to help us administer and operate the Site, conduct data analytics, aggregate and anonymise personal data, or carry out any of the above purposes. We may also share your Personal Information with any third party in connection with a merger, acquisition, consolidation, restructuring, sale of assets, financing or any similar scenarios. However, we will not share your Personal Information with any third party for them to send you any direct marketing materials regarding their own products or services.

Your rights

You have the right to request access to and correction of your Personal Information held by us at any time, by sending an email at info@nextstep.com.hk .